Local telecommunications provider DirectLink announced last week that they will waive late fees for the next 60 days. There will also be no suspensions, disconnects, or attempts to collect on past-due accounts during this period.
Which is fantastic. I mean, the only thing worse than being laid off, or isolated at home and unable to see family and friends, would be having to do without Netflix and Hulu.
DirectLink also joined over 200 other service providers in committing to the Federal Communications Commission’s “Keep Americans Connected Pledge,” in an effort to ensure uninterrupted broadband access during the coronavirus situation.
The goal is to keep the millions of students and Americans now forced to work or study from home connected to the Internet with reliable service.
In other DirectLink news, the DirectLink office on SE 2nd Avenue has closed to the public until further notice, but the company is continuing to provide all the usual services.
Customers can still contact the provider in a number of ways, including calling 503-266-8111 or 503-845-2291, emailing WeCare@DirectLink.coop and contacting online tech support at DirectLink.coop/support. Payment may be submitted at the secure external dropbox on site, online through SmartHub or via U.S. mail.
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